From multi-store retailers to specialised industries, see how our tactical software solutions eliminate bottlenecks, cut costs, and drive growth.
Cornetts Supermarkets is a Queensland-based grocery chain with 35 stores and $316.7M in revenue. Despite using LS Retail & Dynamics NAV, slow processing & system failures hindered growth—until WMS stepped in.
LS Retail is an all-in-one retail management solution, built on Microsoft Dynamics 365 technology, that unifies point of sale, inventory, staff management, & customer engagement in a single platform. For businesses with 20+ stores, LS Retail delivers the scalability and real-time control you need without juggling disjointed software.
High SKU Counts and Transaction Volumes led to slow response times, frequent system failures, and extended daily processes—sometimes hitting 12 hours or more.
Inadequate Support & Leadership from their previous partner meant pressing issues went unresolved, increasing the risk to business continuity.
Future Growth Uncertain as the existing solution couldn’t scale effectively without strategic improvements.
Incremental Improvements: Instead of a big bang, WMS introduced fortnightly/monthly enhancements—such as code refactoring, training, and system optimizations.
Dedicated Support Team: We assigned experts to handle BAU (Business As Usual) issues promptly, ensuring zero bottlenecks in daily operations.
Database Compression & Performance Tuning: Reduced their 5TB database by 40–60% with no downtime, while optimizing SQL for a highly efficient user experience.
Multi-Threading & BI Implementation: Slashed store replenishment processing from 4 hours to 15 minutes and empowered merchandising teams with real-time analytics.
Daily Processing Time: Cut from 11 hours to 6, enabling near 100% process completion.
Efficient Replenishment: 4 hours → 15 minutes, giving staff more time for strategic tasks.
Data-Driven Culture: Business Intelligence tools fostered proactive decision-making on stock availability and margins.
Future-Ready: Ongoing plans to upgrade from NAV 2017 to LS Central v24 to stay ahead with new functionalities and performance boosts.
In 2017, IGA Bernardi Group was struggling with legacy systems, slow processing, and unreliable technological support blocked further growth. WMS stepped in as a strategic technology partner in 2020, transforming operational stability and setting the stage for sustained multi-store expansion.
A streamlined Business Central upgrade with LS Retail, Power BI, and Continia—built for speed, real-time visibility, and effortless multi-store scaling. Financials run faster, reports run themselves, and teams run smarter.
Before partnering with WMS in 2020, IGA Bernardi’s legacy system took 6 hours just to post daily sales, severely limiting agility and availability.
With revenue at AUD $90M across 6 stores, the team struggled to scale due to poor vendor knowledge, performance lags, and inflexible implementations.
There was no dedicated in-house ERP owner—creating major dependencies, slower decision-making, and a lack of process ownership during the early implementation phase.
WMS stabilised daily operations through SQL tuning, code refactoring, and legacy process reengineering—reducing sales posting from 6 hours to just 3.
WMS implemented an end-to-end reporting layer using Power BI. Over 200 reports are now auto-delivered each week, supporting inventory, promotions, and supplier negotiations.
WMS empowered IGA Bernardi’s internal teams to self-manage Power BI and system configurations, removing their dependency on external vendors.
From day one, WMS brought collaboration, transparency, and a customer-first mindset—earning trust by delivering results over promises.
Since partnering with WMS, IGA Bernardi grew from 6 to 16 stores, with revenue rising and confidence to scale further.
Daily statement processing dropped from 6 hours to 3, eliminating critical system bottlenecks.
Buying, merchandising, and leadership teams receive real-time insights weekly—no more manual reporting or spreadsheet wrangling.
UCS was operating on a basic tech stack, relying on outdated systems to manage complex operations. In 2020, they partnered with WMS to implement a custom-configured Business Central environment. What followed was a transformation: increased capacity, reduced overhead, and a scalable ERP core designed around how UCS actually works.
A custom-engineered Microsoft Dynamics 365 Business Central environment, upgraded from NAV 2017, featuring advanced scheduling logic, modular extension architecture, and real-time data processing—purpose-built to support multi-entity coordination, workforce scalability, and full operational visibility from day one.
UCS had multiple operational streams—inventory, payroll, projects—running off a low-tech base. Their outdated NAV 2017 setup couldn’t keep up with expanding needs.
Their unique workforce scheduling needs (180+ field staff) couldn’t be handled by any product out-of-the-box. Manual coordination created complexity and consumed too much internal bandwidth.
With years of customizations locked into NAV, upgrading to BC 24 meant rewriting and replatforming without breaking business continuity.
Without integrated workflows, real-time visibility was limited—leading to delays in approvals, poor resource allocation, and reactive planning across departments.
WMS migrated UCS from NAV 2017 to BC 24, extracting years of customizations into modern extensions—ensuring platform longevity and improved performance.
WMS developed a bespoke crew scheduling solution that allowed one person to manage 180+ staff across five business units—a dramatic leap in efficiency.
WMS audited and refactored legacy code to remove unnecessary dependencies and optimize performance—ensuring a clean upgrade path and faster system response.
UCS had prior experience with WMS founders and chose them again for their consultative approach. WMS challenged assumptions, co-created better outcomes, and tailored solutions without forcing a one-size-fits-all fit.
Since implementation, UCS scaled from 1 to 5+ business streams—all running smoothly on the same ERP platform.
One tool, one person—WMS’s scheduling system streamlined labor coordination and replaced hours of manual work with structured, scalable planning.
Despite heavy customization, the BC 24 migration had low business impact. WMS ensured a smooth go-live, building a future-proof system that supports UCS’s evolving needs.
After implementing WMS Add-on, adjust cost batch processing time has dropped from 12 hours to 5 hours—even when combining posting to G/L. Less processing time and minimal failures mean more time for users to complete their tasks.
Tad Zanga
Principal Consultant & Founder
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Petbarn
Challenge
Rapid expansion, fragmented systems, & poor real-time inventory hurt customer experience.
WMS Solution
LS Retail & Microsoft Business Central with custom add-ons for seamless stock & promotions.
Outcome
Streamlined operations, improved checkout speed, & higher customer satisfaction—ready to scale further.
IGA (Bernardi’s Group or Other IGA Chains)
Challenge
Franchise stores needed a unified ERP and POS for diverse products and promotions.
WMS Solution
LS Retail on Business Central for centralised pricing, promotions, and real-time store data.
Outcome
Less manual work, seamless shopping, and smarter merchandising with robust analytics.
Fleetwood
Challenge
Complex job costing, multiple suppliers, & fragmented inventory in manufacturing & construction.
WMS Solution
Custom Business Central modules for procurement, scheduling, and real-time job costing with analytics.
Outcome
Fewer cost overruns, better supplier coordination, and clear visibility into each project’s financial health.
UCS
Challenge
Field services and infrastructure projects needing mobile data access and strong scheduling.
WMS Solution
Business Central with mobile add-ons for real-time job updates, inventory tracking, & project progress.
Outcome
Reduced service delays, proactive inventory management, and centralised field project reporting.
Greencross Vets
Challenge
Complex job costing, multiple suppliers, & fragmented inventory in manufacturing & construction.
WMS Solution
Custom Business Central modules for procurement, scheduling, and real-time job costing with analytics.
Outcome
Fewer cost overruns, better supplier coordination, and clear visibility into each project’s financial health.
MoreDent
Challenge
Field services and infrastructure projects needing mobile data access and strong scheduling.
WMS Solution
Business Central with mobile add-ons for real-time job updates, inventory tracking, & project progress.
Outcome
Reduced service delays, proactive inventory management, and centralised field project reporting.
Whether you run grocery stores, a forecourt, or a specialty retail chain, LS Retail—customised by WMS—keeps you agile, efficient, and ready to scale.
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